Your One-Stop Funeral Service Provider in Singapore
Not Sure What To Do When Your Loved Ones Passed On?
Let Us Walk You Through The Process Step By Step.
The Funeral Packages We Offer
Prices Starting as Low as From $3,888.
Catholic Funeral Package
We provide traditional Catholic funeral packages in Singapore where you can choose and customise a package for your deceased loved one. During our funeral coordination, we will walk you through the arrangements in setting up your preferred funeral procession. Packages are tailored to your needs.
Funeral Parlour Package
Why Choose Hearts Funeral As Your
Funeral Service Provider
Frequently Asked Questions
After your loved one passes on, you will have to arrange for the funeral. Read on to find out the tasks involved in preparing for a funeral.
If you’re unsure, let us assist you. Contact us @ 98289318.
Step 1: Obtain Certificate of Cause of Death (CCOD)
- All medical documents related to the deceased
- All medicine consumed by the deceased
- Identification papers of the deceased and informant e.g. NRIC/ Passport/ Certificate of Registration of Birth/ FIN card
- The police investigator will arrange for the family to view and identify the deceased’s body in the presence of the coroner.
- The coroner will review the case and determine if an autopsy is required.
- The family will be informed of the coroner’s decision and the time to claim the body for the funeral.
Step 2: Engage a Funeral Director
After the CCOD has been obtained, the family may engage a funeral director who will:
- Collect the body from the home or hospital mortuary
- Send the body for embalming if required, and
- Deliver the body to the location of the wake/funeral
If you’re unsure, let us assist you at this step onwards, contact us @ 98289318.
Step 3: The family will have to register the death at any Neighbourhood Police Centre
Step 4: Placing an Obituary (optional)
Obituary is a public notice of death through the local newspapers.
The National Environment Agency website shares the contact details of local newspapers where you can place the obituary.
Step 5: Arranging the Wake and Funeral
Funerals and wakes are intended for family, friends and acquaintances to pay their respects to the deceased and comfort the bereaved. You can choose to have the wake at your own home, or at the funeral parlour. You could also hold the wake at the void deck. Permissions required include:
- Town Council: To get a permit to hold the wake at the void deck
- Land Transport Authority: To use part of the road outside your landed property
- National Environment Agency: To extend the funeral wake for more than seven days
Your funeral director will organise the logistics for the wake and/or funeral. This includes getting the necessary approvals, setting up the funeral parlour, arrange for prayers, and more.
Step 6: Preparing for Burial or Cremation
You can book a date and time for cremation or burial at the relevant booking office, through the phone, or online. The National Environment Agency details the relevant offices’ contacts and charges involved.
You will need the following documents:
- NRIC of the applicant and next-of-kin
- Original Death Certificate (which contains the Permit to Bury/Cremate)
Step 7: Storage of Ashes/ Scattering the Ashes at Sea
Every family has its own preferences for the ashes of the deceased. There are normally two options:
a) Storing the Ashes
You can store the ashes at home or in a columbarium. There are government-managed columbaria and several private columbaria in Singapore.
To book a niche (a place to store the ashes), you will need your NRIC and the original Death Certificate of your loved one. You can book a niche in a government-managed columbarium online, or contact a private columbarium directly.
b) Scattering the Ashes at Sea
You can scatter the ashes at sea at the approved site 1.5 nautical miles (2.8km) south of Pulau Semakau.
This can be done daily, from 7am to 7pm. Please contact the Port Marine Safety Control Centre at 6325-2488 for assistance on scattering the ashes at sea.
For more information on the practical tasks after death, Singapore Hospice Council’s When a Death Occurs – A Guide to Practical Matters is a useful guide.
Alternatively, you may consider inland ash scattering garden as a new option at Choa Chu Kang Cemetery Complex. The garden is opened from 9am to 5pm daily and each family is allowed two hours to complete the ash scattering and rites, with fees incurred. For more information, find out more on NEA’s website.
Embalming is a procedure carried out to delay decomposition of the body. The bodily fluids are removed, and are replaced with formaldehyde-based chemical solutions that will delay decomposition. It may be necessary, if you select certain arrangements, such as a funeral with viewing, or with an open casket. It is also typically done when the body is to be transported over long distances or across borders.
If you do not want embalming, you may choose an arrangement that does not require viewing. A funeral wake may still be held, as long as the body is placed in a hermetically sealed coffin (without a viewing window), for a period not exceeding 7 days after the death.
Note: Embalming may not be allowed if the deceased passed on due to certain infectious diseases, e.g. COVID-19 disease.
Tentage Funerals can be set up for both HDB funerals and also on landed property and other outdoor locations as well. In general, it is more expensive to set up funeral tentage in private property or funeral parlours than at a void deck or multi-purpose hall.
If you have a tight budget, it is ok to have a smaller wake just for relatives & close friends of the deceased.
1. Engage a funeral service provider
2.Confirm your location
The next step is to confirm where to hold the funeral. Once the location is confirmed, we will be able to gauge how much tentage is needed.
- The death certificate
- Your NRIC
Yes, it is entirely up to the choice of families on the types of funeral services they wish to carry out for their deceased loved ones. Some families may opt for “direct cremation” or “direct burial”, where the body is sent for cremation or burial shortly after passing. Families may conduct simple prayer services at home, or at the crematorium service hall, before the cremation. Some families may also choose to hold the memorial service after the cremation, i.e. the ashes are present at the memorial instead of the body.
The types of services/products in a funeral arrangement will vary, depending on the religious beliefs, preferences of the family (including those expressed by the deceased before their passing) and customs. Families are advised to make their own enquiries ad seek independent advice where applicable.
Our Various Funeral Setups
What Others Say About Us...
On behalf of Mdm Chong Fong Thai’s family, I would like to thank your team for their professional service. Especially to Ryan, Kiang Leng and Nikki for being around guiding and attending to our family needs. From hospital to Mandai crematorium, everything was perfectly planned and executed. Even though we opted for a free thinker ceremony, a touch of Chinese custom was done and together with the emcee speech, everyone in the bereaved families was truly touched. The flower on the casket was done beautifully too. Not forgetting the rest who were involved and I’m not able to name them out. Thank you so much and we really appreciate your team’s thoughtful services.
I would like to thank Henry for being a constant source of support and a point of contact throughout the wake. Despite our somewhat unusual requests to celebrate our late mother’s life, your company was able to fulfil them perfectly. Thank you for your patience.